Givens Used Auto Parts at 285 East Rock House Road, Lawrenceville, Georgia.

Called on 6/10/17 to see if they had a part I needed. The (very) rude woman who answered the phone quickly confirmed they had it, but because several other junkyards had just told me they had it when they really didn't, I asked if I could get confirmation before driving an hour to their location. I was told AGAIN that they had it: "the price is between $35 and $75, depending on which a/c line you need, but we wont know which one until you get here." I really wanted to be sure they had the exact line I needed, so I offered to send a picture of the part for confirmation, but I was told they were too busy to physically check before I drove an hour out to their yard.
After making the 1 hour drive and waiting while their employee looked for the part for 15 min, I was told they didn't have it after all. I asked to speak with the owner, who told me that he would have checked if I called on a Monday rather than a Saturday, but that doesn't explain why his receptionist would say "we have it" three times (it also doesn't explain how they had time to send someone out to the yard to check after I had already made the drive). The owner said "we have it" means "we have cars that potentially match your car" -- not "we have the part you asked about." After hearing my complaint, the owner had the nerve to ask me what I thought I was going to get out of speaking to him.
Obviously, most customers inform a business owner when they have had bad service as a courtesy to the business owner (who presumably cares what his customers think) and to receive an apology. Not this guy. Apparently the service is so bad at this place that he couldn't even imagine why a customer would bother telling him about it. His unwillingness to offer an apology just shows a lack of character and his staff obviously feeds off of that attitude.
I only wish I had read the reviews here before even calling.